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Customer Support

COREF Co., Ltd.

FAQ

Please check your frequently asked questions..
  • COREF develops, produces, and sells construction
    finishing materials. We supply products to various sites, but we do not
    construct them ourselves. Also, it is possible to work on color vision using
    Coref's product, but there is a separate cost, so please consult with the sales
    department.

  • After removing the lower part of the lid, insert your
    finger into the circular shape of the lid and open it upward.

  • Rather than completely blocking moisture permeation,
    the concept of water stopping enables stronger waterproofing when primer and
    adhesive mortar are used together on the construction surface. The construction
    finishing materials of the COREF is used on the vertical side of the outer wall
    and is not suitable for use as a material on a horizontal plane such as a floor
    for waterproofing purposes.

  • After finishing the construction surface with Coref's
    Arty Fiber-coats, the customer can express a unique and individual wall texture
    through the desired form of roller work. Additional consultation is available
    through the sales department regarding the sample shape and the roller of
    various textures.

  • The remaining products can be stored for a short
    period of time if they are completely sealed and stored in a cool place. You
    should check the product status when reuse it. However, discard if the product
    is hardened.

  • After a certain period of time with the lid open, the
    product hardens and cannot be reused even if mix. Therefore, it is recommended
    to use it as soon as possible if the lid is opened, and to keep the lid closed
    in unavoidable circumstances.

  • ARTY FlexTex, which is expressed to be the same in
    appearance as the ordinary finishing materials, is a highly elastic finish that
    can prevent cracks caused by distortion and deformation of wooden structures,
    and contraction and expansion of concrete and stone structures. Also, it is a
    multi-functional high-end finishing material that is highly pollution
    prevention and waterproof.

  • In order to provide quality control and high-quality
    services, we manage the site directly at the headquarters not only in Korea and
    also overseas. However, if you wish to operate a distributor or agency in the
    base area, you can consult through the sales manager of the headquarters.

  • The method of attaching the insulation board to the
    construction surface is the same, but it is recommended to use an adhesive
    mortar suitable for the insulation board. In particular, PF-primer should be
    applied between the insulation material and the adhesive mortar to prevent
    cracking and falling due to moisture penetration.

  • Except for building adhesives, most exterior wall
    finishing products can be used immediately without stirring. If mixing is
    necessary depending on the situation at the site, it can be used by mixing
    clean water within 5%, but product quality is not guaranteed when mixing with
    other substances.